Payment must be received at least 24 hours in advance of a session in order to secure the time slot. Otherwise, the session will be canceled and we will reschedule. I will always offer an initial consultation, at no cost, to help ensure that the match is right.

While I try to be as flexible as possible, I do require at least 24 hours’ notice if you need to cancel or reschedule a session; otherwise, you will be charged for that session. I will do my best to reconfirm all sessions prior to meeting, either by phone or email

Refunds cannot be issued for hours already used (that’s one purpose of the free consultation). If you have purchased a single session, you may receive a full refund if you cancel at least 24 hours in advance. For package deals, refunds can be issued for any unused hours on a prorated basis, with the already-used hours assessed at the base rate. For example, if you purchase 10 hours of online SAT tutoring (base rate of $120/hr - 10% discount), your total cost would be $1080. If you only use 5 hours, you would be entitled to a refund of 1080 - 600 = $480.